Our Privacy & Cookie Policies
1. Who We Are
Rise Productions is a creative content agency specialising in cinematic video and brand film production, operating from International House, The McLaren Building, 46 The Priory Queensway, Birmingham, England, B4 7LR.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.riseproductions.co.uk or get in touch via our contact form. It also sets out our Cookie Policy, explaining what cookies we use and why.
We are committed to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Data We Collect
When you submit our contact form, we collect the following:
First name and last name
Phone number
Email address
Business name, website, and social media profiles
The message you send to us
We do not collect any sensitive or special category personal data through our Website.
We also automatically collect certain technical data when you visit, including your IP address, browser type, device type, and pages visited. This is collected via cookies and analytics tools (see Section 6).
3. How We Use Your Data
We use the information you provide through our contact form to:
Respond to your enquiry
Discuss potential projects and services with you
Follow up on our conversation
We do not use your contact form data for unsolicited marketing, and we will not add you to any mailing list without your explicit consent.
4. Our Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
Legitimate interests - to respond to enquiries submitted via our contact form, as it is reasonable to expect a response when you reach out to a business.
Consent - for the use of non-essential cookies (see Section 6).
5. How Long We Keep Your Data
We will retain the information you submit via our contact form for as long as is necessary to handle your enquiry and any resulting business relationship. If no project or contract follows, we will not retain your details indefinitely. You may request deletion of your data at any time (see Section 8).
6. Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and understand how visitors use the site.
Essential Cookies
These cookies are necessary for the Website to function correctly. They are set automatically and cannot be disabled. As our Website is built on Squarespace, Squarespace places essential cookies to maintain site security, manage sessions, and ensure the contact form operates correctly.
Analytics Cookies (Google Tag Manager & Google Analytics)
Our Website uses Google Tag Manager (container ID: GTM-M3XB7NH5), which loads Google Analytics. These cookies help us understand how visitors interact with our Website. The data collected is aggregated and anonymised. Cookies include _ga and _gid, which help distinguish unique users and maintain session state.
Google Analytics data is processed by Google LLC. For more information, please see Google's privacy policy at google.com/policies/privacy.
Squarespace Analytics Cookies
Squarespace may also place its own analytics cookies to help us understand site performance and visitor behaviour. These are subject to Squarespace's own privacy policy, available at squarespace.com/privacy.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of our Website.
You can also opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.
7. Sharing Your Data
We do not sell your personal data. We may share it with the following third parties only where necessary:
Squarespace Inc. - our website platform, which processes contact form submissions on our behalf.
Google LLC - via Google Tag Manager and Google Analytics, for website analytics.
Both Squarespace and Google may process data outside the UK. Where this occurs, appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.
8. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of any inaccurate data
Request deletion of your personal data
Object to or restrict our processing of your data
Withdraw consent at any time where processing is based on consent
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us using the details in Section 9.
9. Contact Us
Rise Productions
International House, The McLaren Building
46 The Priory Queensway
Birmingham, England, B4 7LR
Phone: 0121 403 0326
Website: www.riseproductions.co.uk
10. Updates to This Policy
We may update this Privacy Policy and Cookie Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.